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Privacy Policy

Last updated: December 25, 2024

1. Data Controller

Proxus LTD ("Proxus", "we", "us", or "our") is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, company name when you contact us or request a demo
  • Account Information: Login credentials, preferences when you create an account
  • Usage Data: Information about how you interact with our website and services
  • Technical Data: IP address, browser type, device information, cookies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and provide customer support
  • To send you technical notices, updates, and administrative messages
  • To send marketing communications (with your consent)
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

  • Contract Performance: Processing necessary to fulfill our contractual obligations
  • Legitimate Interests: Processing for our legitimate business interests
  • Consent: Where you have given explicit consent for specific processing
  • Legal Obligation: Processing required by law

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose of processing. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Under GDPR and KVKK, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

8. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are bound by data processing agreements and are required to protect your data in accordance with applicable laws.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) or Turkey. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: