Overview
Proxus portal
What the Proxus portal is for, who uses it and how accounts, companies and workspaces fit together.
The Proxus portal is where you get licence keys, open support requests and, if your company is a Proxus partner, register the customers you work with. Customers, partners and the Proxus team all use the same address. Each person signs in with their own email and sees what their company may see.
Accounts, companies and workspaces
- Account: one per person, signed in with an email address. You create it yourself, or from an invitation.
- Company: your organisation in the portal. Its licences, support requests and people belong to it. Someone creates the company and invites colleagues by email, or the Proxus team adds it and invites its manager.
- Workspace: what you are looking at. The menu at the top left switches between your Personal workspace (your own trial licences and support requests) and each company you belong to.
Your role in a company decides what you can do there:
| Role | What it can do |
|---|---|
| Owner | Everything, including changing roles and handing over the company. |
| Admin | Invites people, binds licences to installations and moves them. |
| Member | Sees the licences and their keys and downloads them. |
Language
The portal speaks English and Turkish. Switch with Türkçe or English at the top right. Each company also has a language: the emails, invitations and links the portal sends to its people use it.
Find your way around
The first time you open your personal workspace or a company, a short tour walks you through its menu. Close it at any time; Portal tour in the menu starts it again. Pages with a ? next to their title, such as Licences, Support, Team, Registrations and Company profile, explain their fields and buttons the same way.
Emails from Proxus
Besides the emails about your licences, requests and company, portal users get Proxus product updates and event news. To stop them, open Account settings, clear the box under Email preferences and save. Every such email also has an unsubscribe link.
What a company sees
| Menu | What it is for |
|---|---|
| Licences | The company's licences, each bound to one Proxus installation. See License. |
| Support | Support requests with every reply. |
| Team | Who belongs to the company, their roles and pending invitations. |
| Company settings | Name, country and tax number. |
A partner company has four more: Customers, Registrations, Company profile and Agreement. See How the partner programme works.
What's next
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